Deleting your data
How to delete what Maius holds about you, on maius-ai.com and in the desktop apps, and what we have to keep. The Privacy Page says what each thing is.
On maius-ai.com, yourself, straight away
- A stored API key: sign in and open your account, then Apps and keys, and remove it. It is deleted at once.
- A linked Mac: in the same place, unlink it. That Mac can no longer use your account.
- Google: disconnect it from your dashboard, and the stored token is deleted.
- Everything: open your account, choose Close my account and type your email address to confirm. You are signed out everywhere, your subscriptions are cancelled, any hosted machine is stopped and its workspace deleted, and your stored keys, linked Macs, connections and profile are deleted. Your email address is removed from the account.
What we keep, and why
Payment, order and licence records are kept for seven years, because tax law requires it. Records of content refused under our safety rules are kept as long as needed to show what was refused and why.
In the desktop apps
The apps keep their data on your Mac, not with us. In an app's set-up screen, Disconnect removes an account's credentials from your Mac, and Unlink this Mac ends its link to your Maius account. Deleting an app together with its data folder in your home folder (most Maius apps use ~/.maius; Agent Home uses ~/.agenthome) removes everything it kept. Apps that share a folder will start fresh.
Facebook, Instagram, TikTok, YouTube, Google and other platforms
What the apps read from these accounts stays on your Mac and is not stored by us, so there is nothing of it on our side to delete. Disconnect the account in the app, then remove the app's access in the platform's own settings: for a Google account at myaccount.google.com/permissions, and for Facebook and Instagram under Settings & privacy, then Apps and websites.
Asking us instead
Email leo@ozeki.com.au from the address on your account and say what you want deleted. We reply within five business days, finish within 30 days, and tell you when it is done. We act only on a request we can match to your account.
Company
CogsMe Pty Ltd trading as Maius-Ai, ABN 71 700 987 935, New South Wales, Australia.
Last updated 2 September 2026 (version 2026-09-02). Contact: leo@ozeki.com.au.