Your private information stays private.
Last updated 11 September 2026. This covers maius-ai.com and the Maius desktop apps. MYUS has its own privacy notice.
What you do in the Maius desktop apps happens on your own Mac. Your conversations, prompts, your agents' work and your files stay there, and go straight from your Mac to the model or service you chose — Anthropic for Claude, or another provider whose key you added. They are not routed through us and we do not receive them.
What we collect
- Your account. Your email address, and a name if you give one, so we can sign you in, deliver downloads and licences, send receipts and answer support.
- Orders and payments. Transaction references, amounts, payment status and invoices. Stripe holds your card; we never receive the full card number or its security code. For the free apps we ask for a card, which Stripe stores and which we will not charge without asking you first.
- API keys you choose to store with us. If you connect a key once so that all your Maius apps can use it, we store that key encrypted and hand it only to your own apps, on Macs linked to your account. The same applies to an Anthropic API key you give a hosted plan. We never store a Claude subscription sign-in.
- Linked Macs. Which Macs are linked to your account, the name each shows, and when each was last used, so you can see them and unlink any.
- Google, if you connect it here. If you connect a Google account at maius-ai.com, we store an encrypted refresh token and the permissions you granted, so the connection keeps working until you disconnect it.
- Hosted plans. If you rent a machine we run, your agents work on it and their workspace is kept only as your plan says. It is deleted when you close your account.
- Technical. Ordinary server logs, held by our hosting provider for a short period.
Your business accounts, in the desktop apps
Some Maius apps work with accounts you already have — Facebook, Instagram, TikTok, YouTube, your Google Business Profile, Gmail, Shopify and Square. They are reached from your Mac with the permission you give. What is read from them (sales, orders, posts, reviews, messages) is used only to do the job you asked for: the app sends what that job needs to the model you use, directly from your Mac, and nowhere else. It is not sent to us, not sold, not used for advertising, and we do not use it to train AI models. The credentials for these accounts are kept on your Mac, not with us. Disconnecting an account in the app deletes them, and you can also remove the app's access in that platform's own settings.
Maius's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Who else sees it
- Cloudflare hosts maius-ai.com, its database, stored files and hosted machines.
- Stripe processes payments and stores cards.
- Resend sends our emails.
- Google, if you sign in with Google or connect a Google account. When an authorised administrator connects Google Drive, order and invoice documents may be written to that administrator's Drive; credentials and card details never are.
- The model and platform providers you choose in the apps receive what those apps send them, directly from your Mac, under their own terms.
Some of these are outside Australia, chiefly in the United States. We do not sell your information and we do not share it for advertising.
How long we keep it
Your account, stored keys, linked Macs and connections: until you remove them or close your account. Payment, order and licence records: seven years, as tax law requires. Server logs: the short period set by our hosting provider.
Deleting it
You can remove a stored key, unlink a Mac, disconnect Google or close your account yourself, and closing it deletes everything above except the records the law makes us keep. What the desktop apps keep on your Mac is yours to delete there. The Data deletion page says exactly how.
Security
Stored keys and tokens are encrypted, under secrets kept apart from the database, so a copy of the database alone does not reveal them. Customer and administrator records are separated by role; administrators see what they need for fulfilment, support and payment reconciliation. If a data breach is likely to cause you serious harm we will tell you and the regulator, as the law requires.
Your rights
You can ask for a copy of the personal information we hold about you, or ask us to correct or delete it. Email leo@ozeki.com.au. If you are unhappy with our answer you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
CogsMe Pty Ltd trading as Maius-Ai, ABN 71 700 987 935, New South Wales, Australia.