MYUS Privacy Notice

This notice is about MYUS specifically. It sits alongside the Maius privacy page, which covers your maius-ai.com account and purchases. MYUS handles more of your information than the Maius Mac app does, and differently, so it needs its own notice. CogsMe Pty Ltd (ABN 71 700 987 935) is the entity responsible.

What we collect, and why

• Account. Your email address and sign-in are held by maius-ai.com. MYUS itself holds an account identifier, your plan, your language and your "about you" text if you write one — so characters can address you as you asked.
• Age check. Our verifier, Didit, checks that you are over 18. Your document, selfie or details go to Didit directly, under Didit's own privacy policy. We receive and keep only the outcome, the method and an expiry date. We never hold an identity document, a document number, a photo or a date of birth, and our systems are built to refuse a record that carries one.
• Conversations. Every message you send is sent to our AI model provider to generate the reply. On plans that keep conversations, we store your messages and the characters' replies, the scene you set, your talk mode and reply length, and a short running summary the model writes of the earlier part of a long conversation. On plans that do not, we store none of that after your session.
• Payments. Bank-transfer references, amounts and the credit and Love Heart ledgers. We never see your bank login or card details.
• Creators. The display name you choose, your characters and their translations, listings, sales, payout requests, and — if you sell — the outcome of an identity check, not the documents.
• Safety records. When a message or character is refused or reported, we record the rule and the time as evidence, without the text that was refused where we can avoid it, and without profiling you.
• Technical. Ordinary server logs held by our hosting provider for a short period.

Who else sees it

• xAI (United States) runs the AI model. Your messages, the character's description and the conversation context are sent to it to generate each reply. We do not use your conversations to train AI models; our provider processes them under its business terms.
• Cloudflare hosts MYUS, its database and stored files, on its global network.
• Didit performs the age check, as above.
• Resend sends our emails.
• Higgsfield draws avatars for creators from text prompts; no personal information is sent.
• Google if you chose to sign in with Google at maius-ai.com.

Some of these are outside Australia, chiefly in the United States. We do not sell your information and we do not share it for advertising.

How long we keep it

Conversations and their settings: until you delete them with Start again, or your account is closed. Age-check outcomes: until they expire and for a short period after, so a renewal can be matched to you. Payment and ledger records: seven years, as tax law requires. Safety records: as long as needed to show what was refused and why. Creator sale and payout records: seven years.

Automated decisions

Messages and characters are screened automatically against our content rules, and a refusal is automatic. Every new or edited character is also read by a person before it is published. If you think a refusal was wrong, write to us.

Security

MYUS is designed so that the most sensitive data never exists on our side: no identity documents, no card numbers. What we do hold is stored with access controls separating customers from administrators. If a data breach is likely to cause you serious harm we will tell you and the regulator, as the law requires.

Your rights

You can ask for a copy of the personal information we hold about you, ask us to correct it, or delete your conversations yourself at any time. Email leo@ozeki.com.au. If you are unhappy with our answer you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

Children

MYUS is for adults only and no one under 18 may hold an account. If you believe a minor has accessed MYUS, report it from the report page; those reports are handled within 48 hours.

Last updated 5 September 2026 (version myus-2026-09-05). Contact: leo@ozeki.com.au. See also the MYUS Privacy Notice, the MYUS Terms and the Creator Terms.