MYUS Terms of Use
These terms are between you and CogsMe Pty Ltd (ABN 71 700 987 935), trading as Maius-Ai, for MYUS at myus.maius-ai.com. They apply alongside the Maius terms for your maius-ai.com account; where the two differ about MYUS, these win.
What MYUS is
MYUS is a companion-chat service for adults. You talk to fictional characters — ours, other customers', or your own — and an AI model writes their replies. It is fiction, made for adults, and it is offered only in Australia.
Who may use it
You must be 18 or over, in Australia, and you must pass an age check with our third-party verifier before you see any character. We receive only a pass or fail and an expiry date — never your document, its number, your photo or your date of birth — and we check the result again on every request. If the check lapses you will be asked to renew it; paying does not replace it.
One person, one account. Do not share your login or let anyone under 18 use it.
The characters and the AI
Replies are generated by an AI model run for us by a third party. They are fiction. A character is not a person, does not know you, has no feelings, and cannot give advice you should act on — medical, legal, financial or otherwise. Replies may be inconsistent, wrong, or not what you asked for. We screen every message you send and every character before and after it is published, and we may refuse a message or take a character down at any time.
What you must not do
You must not use MYUS to depict or ask for: anyone under 18, or anyone written to seem under 18; any real person, including a likeness of one; non-consensual acts; or the other themes our content rules name. You must not upload photographs of people, try to get around the screening, scrape the service, or use it to break Australian law. A breach may mean a refused message, a removed character, or a closed account, and where the law requires it, a report.
Your conversations and settings
What you write is yours. You give us the licence we need to run the service: to store it as your plan describes, to send it to the model to generate the reply, and to screen it. On plans that keep conversations, they stay until you delete them with Start again or close your account; on plans that do not, nothing is stored after your session. The scene, talk mode, reply length, "about you" text and the running memory of a conversation are stored with it and deleted with it.
Characters you make
Creating, editing, sharing and selling characters is governed by the Creator Terms, which you accept when you first apply.
Plans, credits and Love Hearts
MYUS is sold as a subscription with a weekly grant of message credits; the plans and what each includes are on the pricing page. Credits pay for messages. Love Hearts are a separate in-app currency for saving and buying avatars. Neither is money: they have no cash value outside MYUS, cannot be transferred, and are not refunded once used. Payment is by bank transfer or PayID to the account shown at checkout; a subscription starts when we see the payment, which we check by hand at least once a day.
Refunds
Nothing here removes your rights under the Australian Consumer Law. If MYUS has a major failure, is materially different from how we described it, or cannot do what it is meant to do after reasonable troubleshooting, you are entitled to a remedy, which may be a refund of the affected period. If you change your mind about a week you have paid for and have not used — no messages sent, no Love Hearts spent — ask within seven days and we will refund it. Used credits and spent Love Hearts are not refunded on change of mind. Refunds are paid by bank transfer to the account the payment came from. Email leo@ozeki.com.au with your reference; we respond within five business days.
Availability and changes
We aim to keep MYUS available but do not promise it will be uninterrupted; it depends on our model provider and our hosting, whose failures are outside our control. We may change features with notice, and may suspend or end the service for a person who breaks these terms.
Reporting
Anyone can report a character or a conversation from the report page or from any character's page. Reports alleging a minor, non-consent or unlawful material hide the content immediately and are dealt with within 48 hours; everything else within seven business days.
Liability
Nothing in these terms excludes, restricts or modifies any right or guarantee you have under the Australian Consumer Law or other law that cannot lawfully be excluded. Where a guarantee applies and our failure is not a major one, our liability is limited to supplying the service again or paying the cost of having it supplied again. Otherwise, to the extent the law allows, our total liability to you is limited to the amount you paid us in the three months before the event, and we are not liable for indirect or consequential loss.
Governing law and changes
New South Wales law governs these terms. We may change them with notice in the app or by email; continuing to use MYUS after the notice is acceptance. The version you agreed to is recorded against your account.
Last updated 5 September 2026 (version myus-2026-09-05). Contact: leo@ozeki.com.au. See also the MYUS Privacy Notice, the MYUS Terms and the Creator Terms.